This year, the NDIS Quality and Safeguards Commission launched a new campaign to promote the rights of NDIS participants, called 'Make it known, Make it Better'. Focusing on their right to feel safe and receive quality support from their care providers, the campaign encourages and empowers participants to speak up when needed and includes a range of informative videos featuring NDIS participants, their families, and workers.
The NDIS has also made a variety of resources available to assist people with a disability to raise their concerns either with their provider or with the NDIS directly. The resources include brochures, posters and fact sheets and can be found on the NDIS website.
Make it Known, Make it Better Videos
The videos cover a range of topics including the NDIS Code of Conduct, respect for individual rights (including LGBQTI+ communities), respecting privacy, providing supports and services in a safe and competent manner, making a complaint and more. Watch the following video from the NDIS about respecting privacy, or you can view all videos on the NDIS website.
The NDIS Code of Conduct
As a trusted NDIS provider, Just For U Care is proud to raise awareness of this campaign as we encourage open communication between our clients and support team. It is also important to note, that all of our team members providing disability support services are required to adhere to the NDIS Code of Conduct, which requires us to:
act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions
respect the privacy of people with disability
provide supports and services in a safe and competent manner with care and skill
act with integrity, honesty, and transparency
promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability
take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse of people with disability
take all reasonable steps to prevent and respond to sexual misconduct.
To find out more or speak with our support staff, please contact us.
