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Client Testimonials

At Just For U Care, we are committed to enriching the lives of our clients through our compassionate, high quality and tailored care services. Read what our clients have to say about their experience with us.

"Just want to say if it hadn’t been for Ash I would have still been in the foetal position on the floor. He put the beds together, got the pilot light lit, organised for an extra support worker to come and help- basically saved me a whole lot of emotional and physical stress!!

 

Support worker Casey was a good help and Kim was absolutely fantastic. So thanks again for your support and all you did."

— Beverley A, April 2024

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"Lisa was told that she could end the shift early and simply drop me off at my hospital appointment yesterday, but instead insisted that she walk me in and make sure I was signed in by the hospital staff before she left. That is a sign of a support worker who genuinely cares about her clients and the quality of service she is providing."

— Dalia J, April 2024

"Impressed with Support Worker Mary Jane who did a thorough job, and even happier with Support Worker Simone. Simone darted in and out of the shops and was very attentive and understanding of my care needs. I have been very happy with the service from JFU Care which has been responsive and professional."

— Dalia J, March 2024

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​"We’ve been very happy with Just For U Care, then our Care Consultant Kim came along, and she has been very helpful, thank you for that."

— Richard P, March 2024

"Extremely happy with the support from Support Worker Seewa. She worked quickly and showed great initiative. Keen to have additional hours with her."

— Lambrini K, March 2024

​"Support Worker Gracee is really lovely and does a very thorough job with cleaning. We feel very fortunate to have her."

— Charles G, January 2024

"I have really enjoyed working with the whole Just For U Care team to make Mum's time at home as safe and happy as possible. You have always shown such great kindness to mum and made the sharp learning curve of Home Care Packages management manageable for me to understand and navigate.  

 

I truly appreciated your home visits, honest recommendations and surety that Mum was a real person with a face and not just a name and a number within the system. You know Mum so well and I was really touched when you regularly checked in on her after her fall. It is all of those personal touches that we appreciated from you over the time that we have been using JFU Care."

— Helga S, December 2023

"My mum and I are so impressed with Just For U Care and the work ethic of the lovely case manager Tracey Stark and the lovely team at JFU. It is such a relief for us to have necessary services promptly carried out by professional and caring providers and essential alterations made , etc - to keep my 92yr old mum safely in her home. Everything was put in place so quickly and easily with no stress by Tracey. Now it’s like having a support team!

I highly recommend Just For U Care to anybody who is looking for a service provider that has their clients needs at the forefront.

Thank you so much."

— Gaye & June, February 2023

"My husband's care consultant Brooke has been a great help to us, providing for all his needs. I could not have done everything without her help.

I would also like to thank the rostering team for providing me with all the help I need to make it easier for us.

You and your team are doing a great job, thank them all."

— Ursula, November 2022

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"To all at JFU Care,

 

Recently we signed a Care Management program with Just For U Care after my mother was granted a package from My Aged Care. 

 

From the first initial contact with Gabrielle to then meeting with Tracey Stark I knew it was the right decision. Tracey was incredibly pleasant and professional. She made the process simple and informative.  

 

She made my family feel comfortable and confident in the total process.  

 

The care began a couple of weeks ago and has been amazing. The care, compassion and professionalism shown by Cheryl and Kathy have been so reassuring. They are wonderful. 

 

I’m writing this to express our family's appreciation to the staff of JFU Care that we have dealt with thus far. 

 

We know it’s only early days but if what has transpired so far continues, then we are excited about the future."

— Karen & Steve, August 2022

"...how terrific the Rostering Team is and what a wonderful job they do.

I am very appreciative of your efforts."

— Sharon, May 2022

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"Sarah, you did a good job stirring the pot. A very nice man rang and said the bed can be delivered in 2 days, I can't wait! Thanks again for all you do for me, I certainly hit the jackpot when I chose JFU Care for my package."

— Irene, April 2022

"I would just like to say a big thank you to all the staff at JFU Care for being my lifesavers in the darkest days of exhaustion from caring for my darling father in law who has full dementia.

 

After breaking down to a carer support lady who just happened to ring one day we decided to actually start using the government level help service that's been available for the last few years, long story short, JFU were suggested by support lady on phone who put us in contact with them.

 

I dealt with this beautiful girl with the most loveliest soul all over the phone ( Covid ) my instant connection to this group from the warmth I received every time I rang just blew my mind.

 

Sadly dad has now had to go into care due to the 24hr care was just getting too much, I never this young lady Sarah or the other ladies I spoke to but their advice and support was really appreciated at a time i seen no light at the end of our long tunnel.

 

Sarah's parents should be proud of her softness, respect for our father & myself but most of all for just knowing when & how to guide me in the right area's of care for dad and myself.

 

I wish her and the company all the best and thank you for caring above the call of duty."

— Carol, March 2022

"Thank you to:


- Gabrielle and Mariam for meeting with me last week to start up a new support service under the very confusing NDIS structure.
- Mariam for all the hard work she put into getting the agreement and plan so that it truly reflected my goals. 
- Connie for all the phone calls you've had to make to start up a roster for me.
- and to anyone else hiding in the background.

I feel confident that JFU is going to be able to achieve the quality of life I want to be able to have. Thank you for agreeing to partnering with me"

— Irene, December 2021

"All the care consultants have been extremely helpful but I would particularly like to extend my thanks and appreciation to: Tracey Stark, who is the care consultant assigned to my brother’s case. She has been incredibly helpful and has gone out of her way to be available to us to discuss any matters we can’t fully understand, or need help with resolving.

Tracey has always been able to come up with a solution or alternative suggestion whenever we need advice or assistance and most times she takes on the hard work of contacting medical staff or other facilities in order to get things done quicker!!

 

She has always gone out of her way to stay connected, with constant feed-back and follow-ups, be it via calls or emails."

— Joan, October 2021

"My sincere thanks to Sue for her wonderful care of Mum on the weekend...It was such a relief for me to know she was in such safe hands."

— Beverley, May 2020

"I just wanted to thank you for getting Ralph for me, you did a great job and to do it so quickly was a blessing.
Thank you so much."

— Michael, March 2021

"Cathy is fantastic. She puts her heart and soul into her work and treats people as an individual person, not a number. It isn’t just a job for her."

— Sujatha, October 2020

"JFU staff were always respectful, compassionate and friendly.
Your service was exceptional and completely exceeded my expectations."

— Jenny, June 2020

"You provided us with a fantastic carer for our elderly mother so she could attend a family wedding.
 
We highly recommend your service as all aspects from organisation, preparations and care on the day to the after care attention was wonderful."

— Debbie, February 2020

"I just wanted to take a minute to let you know how happy we are with Tiwosta.
Today was the first time I got to meet her due to work commitments and she is just lovely and does an absolutely fabulous job!

Thank you for working with our ever so changing availability."

— James, November 2019

"I just wanted to say how pleased I am that we made the decision to go with JFU to manage Dad's package. All the staff we have dealt with have been great.

Everyone is always so polite, thoughtful and caring in their dealings with Dad, Mum, Andrea and I and it is a credit to you in the choice of staff you employ for your business."

— Janette, July 2019

Talk With Our Care Consultants

We welcome you to get in touch to discuss your care needs and find out more about our services. Our team is always happy to help.

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In-Home
Care Specialists

Delivering peace of mind for all your care needs
around Melbourne & some regional centres

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