#JFUFaces: Meet Rostering Manager Connie
As both the heart and the engine of our organisation, our team members work hard to deliver quality and compassionate care to our community. Now we are taking the opportunity to introduce you to our wonderful staff, to learn more about them and to offer a sneak peak of what it's like to work at Just For U Care.
In the second of our #JFUFaces series, meet Connie, our wonderful rostering manager who leads our rostering team. A registered nurse who has worked at Just For U Care for 9 years, Connie began her career with us as a support worker, before transitioning to her role as an after-hours coordinator and then progressing to her current position of rostering manager. Connie is a cherished member of our office team, someone who all of our staff look up to for her dedication both to her team and our clients.
Why did you choose a profession in in-home care?
It was a natural progression from my personal experience of caring for my
grandparents, past work experience as a team leader in a 38 bed EMI residential facility in the UK and my field of study (nursing).
Can you share a bit about your role at Just For U Care?
My main role is supervising the rostering team – the front line of the office staff. Together with my team, I ensure shifts are filled in a timely manner and clients are matched with the right staff. I also contribute to organisational risk management, promote work safety, and staff compliance.
What do you love about working for Just For U Care?
I get excited matching in-home carers and support workers with a client. Yes, it can be challenging with the shortage of support workers across the industry, but the high of finding that solution (problem solving) is also rewarding.
Furthermore, the JFU Care team is a dynamic group of dedicated individuals. The team is very hands on and our director is very approachable and down to earth. Working at Just For U Care, no two days are the same which inspires me to challenge myself and do better.
Do you have any hobbies/ passions outside of work?
I enjoy playing chess, watching Asian dramas, and learning Korean and French.